NICE TO MEET YOU

I'm Priya

As the Director of Product Design at Sam’s Club, I lead innovative design strategies that enhance retail experiences, streamline operations, and drive business impact. With a user-centered approach, I shape seamless digital and in-club solutions that transform the way members and associates interact with our products and services.

Over the years, I have led high-performing teams and played a key role in transforming Sam’s Club’s in-club and digital experiences.  My expertise spans service design, user research, and product strategy, with a deep focus on aligning business objectives with user needs. My journey has been about innovation, problem-solving, and leadership, ensuring that UX is not just about design but a key driver of business success and operational excellence.